The LandlordlordZONE podcast
Join our expert-led podcast series for the latest insights, practical tips, and essential updates for landlords and letting agents. With over 25 years of experience, Total Landlord, along with LandlordZONE, delivers trusted resources and services for the UK rental market. Tune in for guidance on everything from deposit protection with mydeposits to property dispute resolution through the Property Redress Scheme and legal support from Landlord Action.
Episodes

Monday Mar 10, 2025
Monday Mar 10, 2025
In this episode of The LandlordZONE podcast, Nigel Lewis and Paul Shamplina are joined by Theresa Wallace, Co-founder and Chair of The Lettings Industry Council and Compliance Director at Savills. With over 30 years’ experience, Theresa is one of the most influential voices in the private rented sector — championing higher standards and driving change across the industry. Together, they discuss the biggest challenges facing landlords and agents right now, including the Renters' Rights Bill, the future of Section 21 evictions, and how landlords can stay compliant. If you're a landlord or letting agent navigating the shifting rental market, this is one conversation you won't want to miss.

Thursday Feb 06, 2025
Renting revealed: Unpacking Total Property's 2024 survey
Thursday Feb 06, 2025
Thursday Feb 06, 2025
In this special episode of The LandlordZONE, host Nigel Lewis sits down with Eddie Hooker, CEO of private rented sector experts Total Property, to unpack the results of the 2024 Total Property Survey. With insights from nearly 3,500 landlords, tenants, and agents, this survey reveals the biggest challenges and trends shaping the rental market.
From rising rents and regulatory pressures to energy efficiency and the looming impact of the Renters’ Rights Bill, Eddie shares expert analysis on what these findings mean for landlords—and how they can navigate an increasingly complex landscape. Whether you're a seasoned investor or new to the sector, this episode is packed with valuable insights to help you stay ahead. For more details, read Total Property’s private rented sector survey 2024 report.

Thursday Feb 06, 2025
From passion to President: A conversation with Angharad Trueman
Thursday Feb 06, 2025
Thursday Feb 06, 2025
In this episode of The LandlordZONE, Group Lettings Director for Andrews Property Group and President of ARLA Propertymark, Angharad Trueman, joins Nigel Lewis and Eddie Hooker to share her inspiring journey in the world of property. Tune in to find out about Angharad’s work championing the representation of women in property, what it takes to succeed, and how she plans to attract younger people into the profession. From navigating the impact of the Renters’ Rights Bill to understanding shifting tenant demands, Angharad offers practical tips to help landlords and agents stay ahead.

Monday Nov 11, 2024
What does it take to be a successful landlord in the new regime?
Monday Nov 11, 2024
Monday Nov 11, 2024
In this first episode of the LandlordZONE, we talk to lawyer turned self-managing landlord, Suzanne Smith, founder of The Independent Landlord blog and co-host of a weekly podcast called Good Landlording. Hosted by Nigel Lewis, Head of Content at LandlordZONE and Paul Shamplina, founder of Landlord Action, this podcast explores what it takes to be a successful landlord in the new regime. Whether you like it or not, the Renters’ Rights Bill is going to happen. So, how should landlords embrace the changes and get ready for it? We focus on the things that really matter to landlords, such as how they’ll be able to increase the rent in a fair way that balances their needs with those of their renters, and Suzanne draws on her own experience to offer advice for new landlords coming into the market.

Tuesday Jul 09, 2024
Should landlords be worried about the new Labour government?
Tuesday Jul 09, 2024
Tuesday Jul 09, 2024
In this ‘election special’ episode of The Property Cast, we look beyond the initial flurry of activity to the longer-term impact of the new Labour government on landlords, with special guest, Sean Hooker, Head of Redress at the Property Redress Scheme. Sean takes an active interest in politics in both his professional and personal life, meeting regularly with government and other stakeholders in the private rented sector to help shape policy and raise standards. Eddie, Paul and Sean explore the most pressing issues in Keir Starmer’s in-tray and debate the key decisions the new government will need to make. From the timescale required to scrap Section 21, to regulation, rent controls, raising standards, tax incentives and much more. Tune in to find out whether landlords should be worried now that we have a Labour government. For more insights from industry experts, our article ‘What does the General Election mean for landlords?’ shares predictions and highlights from London’s Landlord Investment Show, which was held on the eve of the General Election.

Wednesday Dec 20, 2023
Unpacking the year’s top property stories 2023
Wednesday Dec 20, 2023
Wednesday Dec 20, 2023
In our final episode of 2023, we unpack the year’s top property stories. Our special guest, award-winning property journalist Nigel Lewis, has for the past three years been providing hot off the press property news and insights for the rental sector as LandlordZONE’s Head of Content. A ‘perfect storm’ of factors led to 2023 being the year we reached a real tipping point in the private rented sector, with tenant demand far outstripping the supply of rented property in most of the UK. But what were the top property stories that most piqued peoples’ interests this year? Listen to Eddie, Paul and Nigel’s lively and insightful discussion to find out the top topics that captured landlords’ attention in 2023, and hear their top tips for 2024 and beyond.

Monday Jul 17, 2023
Renters (Reform) Bill: How will the changes to evictions affect landlords?
Monday Jul 17, 2023
Monday Jul 17, 2023
In this episode of The Property Cast, Eddie and Paul are joined by special guest Paul Sowerbutts, Head of Legal at Landlord Action, to discuss how the proposed changes to evictions will affect landlords. How will scrapping Section 21 really impact tenancies and, given the delay in implementing the changes proposed under the Renters (Reform) Bill, what are Paul’s tips for navigating current and future tenancies? From a potted summary on how Section 21 works as it stands and how landlords can avoid the pitfalls of getting it wrong, to retaliatory evictions, the implications of changes to Section 8, and insights from the experts on what is happening on the ground with the courts, the bailiff shortage and the wider private rented sector, this episode is packed with advice from the coalface.

Monday May 22, 2023
The Renters (Reform) Bill – what do the experts think?
Monday May 22, 2023
Monday May 22, 2023
In this bonus episode of The Property Cast, Sean Hooker, Head of Redress at the Property Redress Scheme and Kate Faulkner OBE, one of the UK's leading property experts, explore their thoughts on the much anticipated Renters (Reform) Bill. Is it the game changer it is being billed as, and how will it make a difference to redressing the balance between landlords and tenants in the private rented sector? Sean and Kate explore some of the key components of the Bill, from the implications of scrapping Section 21 to whether the introduction of rolling tenancies will actually make tenants more or less secure. What do Kate and Sean think are the best bits of the Bill, and what are the biggest issues that will need to be addressed before it becomes law? Tune in to hear what the experts think and what landlords should do now.

Thursday May 04, 2023
Propertymark’s perspective on lettings
Thursday May 04, 2023
Thursday May 04, 2023
In this episode of The Property Cast, Eddie is joined by Sean Hooker, Head of Redress at the Property Redress Scheme and special guest - a big hitter in the property market - Nathan Emerson, CEO of Propertymark, the leading membership body for property agents. With the private rented sector about to go through the biggest reform in 20 years, we explore Propertymark’s perspective on the impact of the proposed legislation on lettings, landlords and agents. We often talk about what makes a good agent, but what in Nathan’s view makes a bad agent? How do landlords avoid the bad ones? How can agents make sure they are a good one? And what are the most common errors and serious issues Propertymark comes across? Tune in to hear Nathan’s tips for landlords and agents and to hear more insights - from what one thing Nathan would change to keep landlords in the sector to whether landlord redress is the right way to raise standards, how market conditions are affecting agents, and much more.

Thursday Mar 16, 2023
The latest lettings legislation for landlords
Thursday Mar 16, 2023
Thursday Mar 16, 2023
In this in-depth private rented sector legislation special, Eddie and Paul are joined by David Smith, head of property litigation at JMW Solicitors. The discussion kicks off with the recent landmark Rakusen v Jepsen rent repayment order case, where David represented the NRLA and which, he explains, highlights how the interpretation of legislation changes over time. In the light of the Supreme Court case and with an increasing number of ‘property gurus’ damaging the reputation of the sector, should the Government be looking to reform rent to rent rules as part of the Renters’ Reform Bill? Property condition is already a major focus for reform through the proposed application of the Decent Homes Standard to the private rented sector, but will the tragic death of Awaab Ishak be a game changer? And how will regulatory change be matched by enforcement? With so many legislative changes to contend with, is it time for landlords to take on a professional to manage their property, or should landlord education be compulsory, as it now is in Wales? What might the proposed new property portal for landlords in England look like – the ‘light touch’ version adopted by Northern Ireland, or the ‘harder touch’ Welsh approach? What are David’s concerns about the Renters’ Reform Bill from a lawyer’s perspective? They may not have all the answers, but this podcast is jam-packed with expert insights and challenge around the often-overlooked details of private rented sector legislation.